Overview
Kukoon is the UK and Ireland’s largest independent rug retailer. We are opening a 12-hour contract Retail Sales Associate position in our store at The Quays Shopping Centre, Newry. The role involves connecting customers with their perfect rug and delivering excellent customer service.
Responsibilities
* Be an inspirational, helpful and informed role model, giving genuine interior advice to our customer base.
* Provide the best customer service and interior product knowledge in person, over the phone or via email.
* Achieve exceptional visual delivery that reflects the Kukoon brand and enhances the in-store experience.
* Help maintain accurate inventory by following policies and procedures.
* Work with a team to smash sales targets and increase customer footfall.
* Open and close the store.
Qualifications
* You should have some customer service experience in a retail environment.
* A genuine interest in fashion, homewares and trends.
* A drive to continually improve processes and customer experiences.
* Basic knowledge of an inventory and point of sale till system.
* A positive attitude and the energy to match.
Details
* Store opening hours: Monday - Saturday 10:00 - 18:00; Sunday 13:00 - 18:00.
* Contract: 12-hour contract with potential for additional hours; availability midweek and weekends required.
* Salary and benefits: Generous salary and pension; free parking; generous staff discount; annual leave increases with service; access to Kukoon Connects Club.
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