Job description
The Opportunity and Company
Our client a mid-sized accountancy practice based in Belfast have a fantastic opportunity as a Practice Manager within the team - within the role the successful applicant will oversee the running of day-to-day operations supporting the delivery of excellent client service. The ideal applicant will have prior experience within practice of professional services taking responsibility for the management of people, processes and performance.
Main Tasks
1. Manage the day-to-day operations of the practice, ensuring processes run efficiently and remain compliant.
2. Oversee the preparation, monitoring, and analysis of billing and timesheets.
3. Coordinate firm-wide workflow, ensuring department heads allocate resources effectively and meet deadlines.
4. Lead, mentor, and support the client service team, maintaining high service standards and encouraging professional growth.
5. Develop, implement, and enhance internal systems, processes, and technology to improve efficiency.
6. Track and report on financial performance, including budgets and key metrics.
7. Serve as a primary contact for clients on operational and non-technical matters.
8. Assist partners with strategic planning and support business development initiatives.
Criteria
9. Proven Experience in Practice or Professional Services Management
10. Operational & Workflow Management Expertise - ability to manage day-to-day operations, allocate resources, and monitor deadlines effectively.
11. Leadership & People Management
12. Analytical & Problem-Solving Ability - confident in interpreting data, producing reports, and using insights to inform decision-making.
13. Strong IT Skills - including practice management software, Excel, and other reporting tools.
14. Commercial Awareness - understanding of the business and regulatory environment affecting accountancy practices.
15. Adaptability & Resilience - comfortable working in a dynamic, growing practice and adapting to evolving priorities.