Retail Sales Assistant – Hours: 16 hours per week. Location: Bracknell, RG12 1LS. Shift Pattern: Monday to Sunday, shifts based.
Job Overview: As a Retail Sales Assistant at eurochange, you are the trusted face of our business, building genuine rapport with customers, providing expert advice tailored to their needs, and ensuring friendly, professional service.
Responsibilities
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
- Build genuine rapport with each customer to understand their travel plans, needs, and concerns.
- Use your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way.
- Share trusted advice on exchange rates, currency options, and how to get the most value for their money.
- Accurately process transactions while ensuring full compliance with financial regulations.
- Keep your bureau secure, presentable, and welcoming at all times.
- Promote additional products and services to enhance each customer’s journey.
- Take ownership when your manager is away, keeping the bureau running smoothly.
- Support new colleagues during onboarding and share your knowledge with the team.
- Be flexible to work in nearby branches when needed.
Qualifications
- At least 1 year of experience in retail sales, cash handling, and customer service.
- Confident, friendly, and positive attitude – making customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Benefits
- Colleague Rate on Travel Money.
- 28 days holiday (inclusive of bank holidays).
- Access to Retail Incentive & Bonus Schemes.
- High Street Discounts.
- Free 24/7 Virtual GP service for you and your family.
- Cycle to Work Scheme.
- Employee Wellbeing & Financial Support through Retail Trust.
- Employee Assistance Programme.
- Wagestream – access to flexible pay.
- Recognition Awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life Assurance and other benefits.
Salary: £12.81 per hour. Employment Type: Permanent – Part-time. Closing date: 22/07/2026.
