The Opportunity: Contract Manager Contract: Permanent Location: Cannock United Plant is looking for an experienced Contract Manager to lead one of our key national customer partnerships. This is a high-profile role, responsible for ensuring outstanding service delivery, strong commercial performance and a collaborative long-term relationship with a major customer. Working alongside a skilled Asset Management team, you will oversee the operational and strategic management of the contract, ensuring plant and HME assets are maintained to the highest standards while driving efficiency, innovation and continuous improvement. This is an excellent opportunity for a commercially minded leader with strong industry expertise who thrives in a customer-facing environment. What You'll Be Responsible For: • Supporting a team of National Asset Managers • Managing the end-to-end delivery of a major national customer contract • Ensuring high-quality, compliant repair and maintenance services for plant and HME assets • Driving cost control and financial performance across the contract • Building and maintaining strong customer & supplier relationships at all levels • Delivering monthly KPI reporting and service reviews • Identifying and implementing service improvements and new initiatives in partnership with the customer • Championing United Plant's values and safety-first culture What will help you to excel in this role: We're looking for someone who combines technical credibility with strong commercial leadership. You'll bring: Experience managing large customer contracts in plant, engineering or asset-intensive industries Strong technical knowledge of plant and heavy mechanical equipment (HME) A commercially astute mindset with the ability to analyse financial performance Proven ability to lead, motivate and influence teams Confidence in building trusted relationships with senior stakeholders What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met