Internal Sales Account Manager
Wymondham, Norwich
Full Time, Permanent: Monday to Friday (Days)
£27,000 – £35,000 per annum
Performance-related bonus structure
22 days annual leave plus Bank Holidays
Our client, a well-established and growing electronics business supplying components, kits, assemblies and solutions across a range of industry sectors, is seeking an Internal Sales Account Manager to join their team on a permanent basis.
This is an excellent opportunity for someone with a background in internal sales, account management or a technical/commercial environment to join a supportive and growing business. The role offers long-term development, the chance to work closely with both customers and suppliers, and exposure to a highly technical product range.
The Role
Reporting into the Sales function, you will be responsible for:
* Managing a portfolio of existing customer accounts as the primary internal contact
* Handling inbound sales enquiries and preparing accurate quotations
* Proactively identifying opportunities to grow sales within existing accounts
* Following up quotations and managing the sales process through to order completion
* Liaising with suppliers and internal teams regarding pricing, lead times and availability
* Maintaining accurate customer and sales data within the ERP system
* Supporting external sales representatives where required
* Delivering excellent customer service and resolving queries in a professional manner
What We’re Looking For
Essential:
* Previous experience in internal sales, account management or a customer-facing commercial role
* Strong communication and relationship-building skills
* Commercial awareness with a proactive and solutions-focused approach
* Good organisational skills and attention to detail
* Confident using Microsoft Office and ERP/CRM systems
Desirable:
* Experience within electronics or a technical engineering environment
* Understanding of electronic components (or a willingness to learn)
* Experience working closely with procurement or supply chain teams
What’s On Offer
* £27,000 – £35,000 salary (dependent on experience)
* Performance-related bonus structure
* 22 days annual leave plus Bank Holidays
* Supportive team environment
* Ongoing training and development
* Opportunity to progress within a growing business