Who You Are You are an experienced planning professional who excels in handling large and complex planning applications. You are customer-focused and committed to delivering efficient and effective service. You effectively manage caseloads and contribute to the team's success. What the job involves As the lead officer, you will oversee the largest and most intricate planning applications and submissions to the Local Planning Authority (LPA). Your role involves providing exceptional service, managing all aspects of major planning applications, including those with Planning Performance Agreements (PPA), and supporting team leaders and managers with complex cases. Skills Expertise in planning applications Strong case management capabilities Customer-focused approach Effective communication skills Ability to handle complex submissions Collaborative team player