Activus Recruitment is proud to be hiring on behalf of a Castle Garden, a thriving community garden and visitor attraction run by volunteers for the benefit of the local community. Due to increasing visitor numbers, Castle Gardens is looking for a friendly and organised Visitor Services Assistant to help manage the increasing number of enquiries for group visits, private events etc. Key Responsibilities * As a keyholder, open the gardens for visitors at 10am and close at 4pm * Welcome visitors and provide them with basic information * Collect entry fees (cash/card payments) * Process membership applications * Bank the cash and cheques, and provide details to the bookkeeper * Take bookings for tours, school visits, private events etc. * Answer straightforward email and Facebook enquiries * Organise PAT testing * Order supplies Skills and Knowledge * Outgoing and friendly manner * Good with people and willing to work with a large team of volunteers * Good verbal and written communication skills * Experience with Microsoft Word, Excel, and Outlook * Ability to use own initiative * Can-do attitude Hours & Pay * 4 weekdays from 10am – 4pm in summer (fewer hours in winter). * National Living Wage. * Primarily on-site work. * Fixed Term: until end of October (next year, probably March - end October, winter hours to b...