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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and creating an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, well-versed in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate:
* Instinctively understands and embraces a customer-first mindset
* Is a natural communicator, who listens and persuades effortlessly
* Shows initiative and energy, working well in a team or independently
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems confidently
Our business:
Our first store opened in Abingdon in 1989. Today, we have 57 stores across the UK, with more to come. At Furniture Village, we believe in understanding customers’ needs, lifestyle, and budget to help them find the perfect pieces.
We source furniture from around the world — handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany — offering beautiful furniture and accessories for every room.
Our people:
As our founder and CEO Peter Harrison says: “We employ nice people to sell nice furniture to nice customers.” Since 1989, we’ve grown to 57 stores and counting.
The key to our success? Our people — the heartbeat of our business. We offer progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!
Our recruitment:
As a family business, we value everyone feeling part of our family. We are an equal opportunities employer and welcome all applicants. Ready for the next step in your career? Apply now — together, we can achieve great things.
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