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Digital marketing & retention manager

London
Profiles Creative
Retention manager
Posted: 28 August
Offer description

This range is provided by Profiles Creative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Profiles Creative


Agency & Client Side - Growth Marketing - Performance Marketing - Media Planning

Digital & Retention Manager

Leading Wellness & Lifestyle Brand

London - office based

Join one of the UK’s fastest-growing wellness brands, known for disrupting the industry with innovative products and a passionate loyal customer base. They’re on a mission to help people build healthier habits and are now looking for a Digital & Retention Manager to take their digital strategy and customer experience to the next level.

In this role, you will:

* Develop and deliver creative digital campaigns across paid channels (Google, TikTok, Meta), driving growth and customer acquisition
* Own email, SMS, and retention strategies - from welcome flows and abandoned carts to loyalty programs and long-term customer engagement
* Optimise the website experience through A/B testing, cohort-based journeys, and retention-focused features
* Support the growth of the Amazon channel through campaign execution, content optimisation, and performance monitoring
* Enhance the post-purchase journey, building brand loyalty and community engagement
* Collaborate closely with founders and senior leadership, bringing data-driven insights and creative strategies to the table

You’ll bring:

* 3+ years’ digital marketing experience in a high-growth D2C business
* A strong track record in creative campaign strategy and performance optimisation
* Hands-on experience with email/SMS marketing platforms and eCommerce optimisation (Shopify)
* A data-driven mindset with confidence in testing, reporting, and deriving insights
* Structured, detail-oriented approach, thriving in a fast-paced, entrepreneurial environment
* Amazon marketing experience (desirable but not essential)

If you’re ready to own retention strategy and digital growth for one of the UK’s most exciting consumer brands - get in touch!

SPONSORSHIP NOT AVAILABLE FOR THIS ROLE


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Marketing
* Industries

Wellness and Fitness Services and Health and Human Services

Referrals increase your chances of interviewing at Profiles Creative by 2x

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