Responsive Repair Supervisor
Location: High Wycombe
Salary: £45,000 per annum
Hours: 40 hours per week + Call Out & Overtime
Benefits: Company Van & Fuel Card
Overview:
We are recruiting for a hands-on Working Supervisor to support a social housing provider delivering responsive maintenance and project works across occupied residential properties.
This role combines trade expertise with day-to-day supervision. You will lead from the front, supporting a team of operatives while ensuring works are delivered safely, efficiently, and to the required quality and compliance standards.
The Role
You will manage a team of approximately 12-13 operatives, acting as the first point of contact for operational matters and ensuring service delivery meets KPI, compliance, and resident satisfaction targets.
Supervision & Work Delivery
Supervise works through regular site visits, ensuring jobs are completed safely, on time, and to specification
Act as the main operational contact within your area, escalating issues where required
Monitor operative performance including productivity, quality of work, tablet usage, and timekeeping
Carry out quality assurance checks on completed jobs
Provide technical support, fault diagnosis, and assistance with complex repairs
Support parts logistics and provide hands-on site assistance where required
Assist in resolving customer complaints and service-related issues
Health, Safety & Compliance
Ensure full compliance with Health & Safety legislation including CDM Regulations and COSHH
Deliver toolbox talks and safety briefings
Maintain accurate H&S records including permits, near-miss logs, and incident reporting
Promote a proactive safety culture across the team
Complete weekly checks on tools, equipment, and materials
Ensure accurate and timely updates are recorded on the CAFM/job management system
About You
We are looking for a credible, hands-on supervisor with strong technical knowledge and the confidence to lead from the front in occupied domestic properties.
Essential Requirements:
SSSTS (minimum) - SMSTS desirable
Valid CSCS Supervisor Card
Recognised trade qualification (City & Guilds / NVQ Level 2 or 3)
Proven experience as a Working Supervisor / Working Foreman in responsive maintenance
Experience in occupied residential repairs, including urgent works and in-day replanning
Strong knowledge of Health & Safety legislation and safe systems of work
Experience working in KPI-driven environments focused on quality and compliance
Experience using CAFM/job management systems (e.g. Maximo, Optimise)
Full UK Driving Licence
Eligible for, or currently holding, Security Clearance (SC)
This is an excellent opportunity to join a stable contract within social housing, offering long-term prospects and additional earning potential through overtime and call-out.
Please sumbit your CV to this job application if this postion is of interest to you