Annual salary: up to £40,000.00 Office Manager Livingston Permanent, Full time, 40 hours per week, Monday to Friday Salary up to £40,000 per annum About the role: We are looking at hiring a Office Manager to join our team in Livingston. The main role will be to ensure the FM Head office, and the Helpdesk team within, are operated at a high standard, delivering best in class customer service whilst supporting efficiency and productivity across the FM Business. The Office Manager will need a proven ability to create positive productive relationships with multiple stakeholders across Mears Group whilst creating an environment of trust and respect by embracing Mears red thread values. Providing key support to the local Contract Manager and able to support business critical functions. Key Criteria: Experience within a similar role Experience of managing a team within a customer service, business administration or Helpdesk environment Experience of partnership/alliance/ collaborative working Experience of working in a repairs and maintenance environment Experience of budget management Experience of devising and delivering staff training, applying learning and behavioural change theories Experience of managing and handling conflict resolution. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle, Fuel Card and Uniform Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility