We are looking for a Food Service Assistant at BaxterStorey who is friendly, professional, and efficient. In this role you will serve food and beverages to guests in a friendly and professional manner, ensuring that guests’ needs and requests are efficiently and effectively addressed. You will provide excellent service by being attentive to guests’ needs at every point of their customer journey, answering questions and addressing concerns or issues in a friendly manner. You will collaborate with all colleagues to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment. You will comply with health and safety regulations, as well as any specific food service or catering guidelines established on location. You will maintain cleanliness and hygiene standards in the kitchen and dining areas.
If you are a Food Service Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you.
Responsibilities
* Serve food and beverages to guests in a friendly and professional manner, ensuring that guests’ needs and requests are efficiently and effectively addressed.
* Provide excellent service by being attentive to guests’ needs at every point of their customer journey, answering questions and addressing concerns or issues in a friendly manner.
* Collaborate with all colleagues to ensure the smooth flow of operations, supporting and contributing to creating an inclusive and safe working environment.
* Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
* Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
* Have a contagious passion for food and/or customer service.
* Draw satisfaction from working within a collaborative and inclusive team environment.
* Adapt to challenges and opportunities with a solution‑oriented perspective.
* Have previous experience in a similar role, especially in the food service industry (preferred).
* Have some knowledge of food safety and sanitation practices.
* Work according to the BaxterStorey core values.
Benefits
* 28 days holiday including bank holidays.
* Birthday off.
* 3 volunteering days.
* 3 days grandparent leave.
* 24 weeks enhanced maternity leave.
* Secondary carer leave.
* Wedding/commitment day leave.
* Free meals on shift.
* Bespoke training and development opportunities.
* Apprenticeship opportunities for all experience levels.
* Pension and life insurance.
* Discounts available on our Perkbox app; high street shops, holidays & cinema.
* Wellbeing hub.
* Access to employee assistance programme.
* Cycle to work scheme.
* Good work‑life balance.
Equal Employment Opportunity
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (EDI) among our workforce, aiming to have a truly representative workforce and ensuring every employee feels respected.
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