Sales Advisor - York Designer Outlet (8-16 hours)
Pay Competitive
Location Fulford/England
Employment type Part-Time
Job Description
Req#: REF14542W
Rituals Advisor
Every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You are all about customer experience
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words 'aim big, act small' by:
1. Working closely with your Store Manager and Assistant Store Manager to reach your goals and the goals for your store.
2. Interacting with customers every day and ensuring to provide ‘Best in Class’ customer experience.
3. Following store safety procedures.
4. Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to Rituals visual merchandising guidelines.
In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program.
Join our team
At your shop, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy.
This is you
High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have:
1. Relevant experience in a similar position within retail or hospitality.
2. A customer-service mentality and team-player’s work ethic.
3. Decision making and problem-solving skills.
4. Eye for detail, organised and structured.
A guide to your benefits
If you feel good, our customers feel good. That’s why, as a Rituals Advisor, you get:
1. a competitive salary and performance related bonus.
2. quarterly product allowance plus 30% discount on our products.
3. opportunities to continuously develop yourself by attending training sessions and courses.
DIVERSITY AND INCLUSION
At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
We are Rituals
At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as a Rituals Advisor.
“We are one of the fastest growing beauty brands.
And why? Because of our people.”
- Raymond Cloosterman, CEO Rituals.
About the company
Founded in 2000, Rituals takes inspiration from the impressive power of natural ingredients, as well as ancient Eastern beauty and wellness traditions. At the brand's core, is the belief that happiness can be found in the smallest of things.
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