Job Description
* Manage the food and beverage service function of the Club Lounge, ensuring efficient and professional service delivery in line with SOPs.
* Undertake cost-efficient staff scheduling and maintain appropriate service levels according to business demands.
* Lead and develop a specialist team of food and beverage colleagues through effective recruitment, training, and performance management.
* Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.
* Maintain optimal stock levels, balancing guest satisfaction and financial parameters.
* Continually review and enhance products and services, staying aware of industry trends and competitor offerings.
* Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.
* Prepare and manage financial reports, forecasts, and budgets as required.
* Foster a positive team spirit and maintain a visible presence for colleagues, guests, members, and management.
* Uphold the highest standards of guest satisfaction and brand consistency.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
* Proven experience in a Managerial role, ideally within a luxury or high‑volume environment.
* Qualification in Hospitality Management/Food & Beverage preferred
* Additional certification(s) in Food & Beverage will be an advantage
* Experienced in all aspects of restaurant and banquet service.
* Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
* Excellent reading, writing and oral proficiency in English language
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people