Customer Service Coordinator – 12-Month Contract | Global Tech Leader (Telford) £14.50/hour (via umbrella) | Full-time, Onsite | 37.5 hours/week, Mon–Fri Join a world-renowned technology company in Telford as a Customer Service Coordinator, supporting customer orders, logistics, and supplier coordination in a fast-paced, team-focused environment. This 12-month contract offers excellent training, clear processes, and the potential for extension or long-term growth. ✨ What You’ll Do * Coordinate outsourced work and keep customers informed throughout the process * Prepare and issue sub-contract quotations using internal systems * Process customer orders efficiently and resolve queries promptly * Track supplier progress to ensure on-time deliveries * Maintain accurate records, certificates, and audit documentation * Support procurement activities, including requisitions and purchase orders What We’re Looking For * 2 years’ experience in customer service, order processing, or supply chain operations * Confident user of Microsoft 365 (Excel, Outlook, PowerPoint); VLOOKUP experience preferred * Highly organised, with strong attention to detail and time management skills * Excellent communicator and team collaborator * Procurement or logistics experience is an advantage Why Join? * Work with a globally recognised technology leader * Develop your skills across customer service, procurement, and logistics * Supportive, collaborative team with structured onboarding and training * Competitive hourly rate: £14.50/hour (via umbrella) * Full-time, 37.5 hours per week, Monday–Friday * Onsite role in Telford, offering strong long-term potential Ready to take the next step in your career? Apply today and grow your skills with a global brand at the forefront of innovation