We have an exciting opportunity for a Homeless Support Officer to join the team of a well-known housing association in South Manchester.
This is a full-time role 37.5 hours a week, on a rolling 6-week rota with the following shifts - 8am-4pm, 10am -5:30pm or 2pm-10pm and 1 in 6 weekends: Sat/Sun 9am-7pm.
There is potential for this role to go temp to perm after an initial period of 3 months, looking to start as soon as possible.
Must have an enhanced DBS and be comfortable with lone working where required.
Your new role
* Support residents in temporary accommodation including self-contained flats and HMO properties
* Manage a caseload of 8-12 cases, providing tailored support to help them move toward independent living
* Work both onsite and offsite, including lone-working responsibilities
* Handle duty days, responding to inbound queries and managing any issues that arise within the scheme
* Oversee voids, move-ins, and move-on support from temporary accommodation
* Maintain accurate records, ensure safeguarding procedures are followed, and contribute to a safe, supportive environment
* Work collaboratively within a team, sharing information and supporting colleagues when needed
What you'll need to succeed
1. Strong resilience and the ability to remain calm and effective under pressure
2. Confident crisis-management ski...