Sales Executive – (New Maintenance Business)
As an Elevator/Escalator New Maintenance Sales Executive, you will proactively identify and develop new customer relationships, manage opportunities with new customers and close deals professionally in a way that increases KONE’s profitability.
This position is entirely new business sales. Whilst you do not need to have previous experience in the lifts and escalators industry, it is desirable, this role would particularly suit someone who can sell with confidence and maturity, is digitally savvy, and comfortable with communicating complex information.
The role will be both office and field based with travel across the region, an expectation of face-to-face meetings with potential clients. You need to be collaborative in your approach and able to influence both internal and external stakeholders at all levels, as well as building sustainable customer partnerships.
This role is suited to someone who can work using their own initiative, self-motivated with a desire to succeed against monthly targets.
The base for this position is based at our Birmingham office and the geographical area for the role will cover Central Wales, Midlands, East Anglia with good access to M1, M5, M6, M40, M42, M45, M54 and A14.
Key responsibilities:
Customer Relationship Management
1. Proactively develops and creates customer relationships in their areas of responsibility.
2. Accountable for developing KONE position in your customer base or market area.
3. Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)
4. Documents the customer and contact information, maintains customer data.
Sell
5. Accountable for leads, opportunities, orders, and contracts to meet the sales targets.
6. Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality, and safety.
7. Accountable for hand-over to Portfolio Managers and maintenance operations with complete and correct information.
8. Maintains full information of opportunities, tasks, and visits.
9. Timely and accurate reporting
10. Some cold calling will be required.
Skills and experience required:
11. Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, basic knowledge of contractual and financial terms.
12. Previous experience and results in Sales and customer relationship management.
13. Industry experience is desirable, but not essential; enthusiasm in your approach to new business is more important.
14. Good IT skills, CRM Salesforce
15. Good communication skills in English (written and spoken).
Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI (Prolonged Disability Allowance), Life Assurance, Private Medical Insurance, KONE Discounts, Company Car, Quarterly Commission.
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