Job Description
ServiceNow Technical Architect
Contract duration: 6 months
London, UK (Hybrid for 1-2days/week)
Role: Technical Architect – ServiceNow
We are seeking an experienced Technical Architect – ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills.
Key Responsibilities
1. Architecture & Design
2. Define and maintain ServiceNow architectural standards, frameworks, and best practices.
3. Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs.
4. Lead technical design sessions and translate business requirements into technical solutions.
5. Platform Ownership
6. Oversee ServiceNow platform governance, upgrades, and integrations.
7. Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture.
8. Drive automation ...