Expleo is seeking a proactive and detail-oriented Product Support Engineer, to support one of our high-profile clients in the delivery and optimisation of build operations across their programmes. This role plays a crucial part in driving operational readiness, logistics, and part management in a fast-paced manufacturing and engineering environment. You'll be central to the coordination of resource and capacity planning, logistics for unit movements, and delivery of continuous improvement projects within the build facility. With varied responsibilities and multiple stakeholders, this role suits someone with excellent multitasking, stakeholder engagement, and process optimisation skills. Key Responsibilities Manage shortage parts post-allocation, ensuring correct movement between stores and build zones. Oversee the missing, damaged, and incorrect part processes within build operations. Coordinate rework activities, ensuring proper documentation and materials withdrawal processes. Collaborate with stakeholders across Stores, NRP, Supply Chain, Build Planning, and Operations to resolve part kit issues and ensure completeness. Investigate root causes of part pick issues using structured problem-solving methodologies. Create and manage pick kit matrices for each build using Wrike or similar platforms. Lead systems-based investigations for part queries and shortages using tools such as GPIRS and SAP (or equivalents). Manage returned pa...