Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond. What are your contributions to the team? Create statements to ensure aircrafts meets airworthiness requirements Aircraft maintenance data entry, analysis and audit of maintenance paperwork Support between CAMO/Customer and Leads, B1, B2 and C-Certs regarding paperwork queries Support between C-Certs, Warranty, SMP and Invoice analysis ensuring all corrective actions are up to date for billing purposes, data entry of invoice data for customer requirements Ensuring all systems are up to date as work commences Point of contact regarding maintaining Technical Records for a/c’s currently in work and previously worked ensuring all systems are up to date as work commences Create soft copies using PDF and organize hard copies to be provided to suppliers within specifics deadlines. Support CAMO / customer with maintenance tracking services Ensure all information is up to date so the client can always be aware of the status and in line with EASA regulations Provide clerical and administrative support to members of management at least 50% of the time Plan and coordinate logistics for on-site / off site special events such as AOG’s or Line Maintenance Projects Support internal audits ensuring all compliance procedures are followed. Prepare findings and spot checks to monitor accuracy on and before delivering work pack to customer Ensuring all relevant information has been registered on the a/c service order and if the work has been completed in compliance with applicable maintenance data. Report all discrepancies to C-certs and planning for correction Ensure all maintenance records and accompanying paperwork have been completed as required by the regulation for approval of the certifying engineer before the aircraft is returned to service Ability to search/ interpret / process all relevant regulatory documents, actions and requirements Prepare and initiate department-wide mass communication for review of management prior to distribution, primarily Quality, Certifying staff and Operations Manager Assist with day to day support of the engineering team Have responsibilities the include, but are not limited to, handling confidential and time sensitive material, maintaining up to date timelines of maintenance records for projects and projecting the appropriate professional image of the company Create and populate the CRS (Certificate Release to Service) for engineers How to thrive in this role? You have experience supporting members of management, preferred. You have a thorough knowledge of operational processes and workflow for assigned area (Project Management timelines You have a thorough knowledge of various files and filing system(s) You have a good knowledge of computer applications, such as, Word, Excel You will have an understanding of EASA regulations or Aviation or similar industries You poses skills necessary to manage time and prioritize tasks You have the ability to work in a team environment with all staff in Bombardier Aerospace Corporate offices, departments and applicable associated vendors You have the ability to provide direction to other employees as applicable You know to use discretion with customers and staff Previous knowledge of SAP System would be an advantage You have the ability to understand complexity of client relationships and status of accounts for upper management You will have a huge amount of discretion with sensitive data and client information and be able to communicate with clients as required. You will follow all GDPR procedures. It is also desirable to have an interest in the aviation industry. This is an exciting opportunity for someone to join an award-winning team with excellent perks and career progression. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply. Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at https://bombardier.com/en/careers/career-opportunities Your ideas move people. Job Coordinator, Technical Records Primary Location Biggin Hill Service Center Organization Bombardier Services (UK) Employee Status Requisition 8575 Coordinator, Technical Records