Dental Receptionist
Department: Practice Recruitment
Employment Type: Permanent
Location: Greenwich
Compensation: £12.88 / hour
Description
* Exciting Dental Receptionist Position - Dental Beauty Greenwich
* 38 Hour P/W Position - Hours Specified Below
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed dental practice, Dental Beauty Greenwich. This is a fantastic opportunity to join a vibrant and family-orientated practice team in SE London.
We will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Tony Wong, and our Practice Manager Lauralee. All our team work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, close to Maze Hill station.
The working hours for the position are:
* Mondays - 8.30AM-7PM
* Tuesday - off
* Wednesdays - 8.30-5
* Thursdays & Fridays - 8.30-6
* Saturdays - 8.30-1
Key Responsibilities
* Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
* Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
* Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
* Collect and record patient payments and pursue any debts in accordance with the practice payments policy
* Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
Skills, Knowledge and Experience
* We are ideally looking for a candidate with at least 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
* We may also be open to candidates with experience without Dentistry experience, but with a prior background in a front of house, customer service or medical coordinator role
* The successful candidate must be able to demonstrate being able to offer a fantastic experience for our patients
* Dentally software experience is preferred but not essential
* Ensuring CQC requirements are met at all times
* Experience in providing exceptional patient care/customer service
Benefits
* Highly competitive hourly rate of £12.88 is on offer for this position
* Regular team social events to show our appreciation
* Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
* Company wide all-expensed Christmas Party & Awards Night
* Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
* Company training events, lunch & learns, additional courses
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