To lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities.
The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training. They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business.
Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact.
This is a commercially focused and relationship-led role within the Future Skills & Growth Team, ideal for a motivated and customer-centric professional who thrives on building partnerships, achieving growth, and representing UCS College Group with confidence and credibility.