IT Technician Large Academy
Job details
Salary: Grade E - £26,196 - £27,255
Reporting to: Senior IT Technician
Location: Ipswich
Main purpose
I am delighted to be recruiting for a large Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT Team and contribute to the provision of customer focus and supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support.
Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team. This role requires a self-starter who has excellent motivation and the right attitude to succeed with minimal supervision.
Duties and responsibilities
1. To provide a professional first line technical advisory and diagnostic support service to within a Service Desk environment during the service window.
2. Setting up and supporting students & staff with their 1 to 1 device, raising repair claims when required
3. Setting up new PCs, Laptops, Tablets, iPads.
4. To ensure that all reported te...