About New Look
We're the feel-good fashion brand making style accessible and fun for over 55 years on our website, mobile app and over 300 stores across the UK.
By living our values – we play to win, are customer obsessed, we are one and it starts with me – we deliver that New Look Feeling for our customers and each other.
About the Role
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and are encouraged to return. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want.
Responsibilities
* Work with the Store Manager to implement the ultimate shopping experience for customers.
* Ensure customers receive the highest level of service and are encouraged to return.
* Inspire and lead the team to help customers look good and express their style.
* Set exceptional standards and lead your people to deliver high‑quality results.
Qualifications
* Previous retail management experience gained in a fast‑paced environment with a track record of delivering results through a team.
* Eye for the latest trends and ability to champion customers to express their unique style.
* Passionate about service and creating a relaxed, friendly and customer‑focused experience.
* Ability to champion personal development and seek innovative ways to improve performance with tailor‑made development plans from our Online Academy training and support from the Store Manager.
Just One More Thing
We know that your unique work history might not meet all our requirements, but if you think you’d be a great fit for this role, apply anyway – we’d love to hear from you!
Why New Look?
* We care about you and the planet and believe fashion should be a force for positive change.
* We celebrate inclusion and diversity in everything we do and are proud of our inclusive culture.
* We prioritise development, offering training to support your progression so you can be your absolute best and achieve your goals.
* We pride ourselves on being a flexible employer; if you have a specific pattern in mind, we are keen to discuss it with you.
Location
Burnley, England, United Kingdom
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* Online Media
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