Overview
If this is you, read on! We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
Responsibilities
* Help to maintain high standards of visual merchandising throughout the shop
* Assist our customers throughout their visit, from entering the shop to completing their purchase
* Actively promote and explain the benefits of Gift Aid to customers and other various promotions
* Complete all company paperwork, including cashing up and banking procedures
* Encourage and assist in the training of volunteers
* Assist in the sorting and preparation of all donated stock
* Travel to other shops if part of a cluster from time to time
* Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
* Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
* Ensure that personal behaviour reflects the visions and values of the company
Qualities
* Resilient, supportive, caring, hands on and enthusiastic
* Positive attitude in delivering exceptional customer service
* Desire to make a positive change
* Take pride in maintaining high standards
* Adaptable; able to think on your feet
* Keen interest in the environment and sustainability
* Engaging personality, the desire to succeed and be the best you can be
Hours
Hours will be worked on a shift basis between Monday - Saturday.
Additional information
* All key responsibilities and desirable skills can be found on the Job Description when you apply.
* See what some of our colleagues say about us:
* "Working at SATCoL is an incredibly rewarding experience. The organisation's commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." - LF, Donation Centre Manager
* "SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company." - KB, Shop Manager
* "Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference in people's lives." - GT
Company Benefits
* Annual Leave Starting at 26 days plus bank holidays, with the ability to buy an extra week
* Virtual GP Service: Phone consultations available 24/7 and video consultations from 8am to 10pm, 7 days a week
* Excellent Pension Scheme: Defined Contribution Scheme, with the company doubling contributions up to 6% and Life Assurance of 3 x salary
* Sick Pay: Paid from the end of probation and increases with service
* Discounts: 25% discount on all original, full priced SATCoL products
* Wellbeing Commitment: SATCoL prioritises wellbeing and offers various benefits; details available on attachment
Why join Salvation Army Trading Company Ltd (SATCoL)
* Be part of a growing company funding The Salvation Army's vital work with vulnerable people in the UK
* Work for a company that cares for colleagues, stakeholders, community and environment; promotes reuse and recycling through 240+ charity shops and donation centres
* At the forefront of textile reuse and recycling with strong partnerships; raised over £80 million in the last 10 years
* Strong, positive culture guided by values Compassion, Accountability, Respect and Equality
* Empowers people with independent roles; supports autonomy and new ideas
* Commitment to internal development and promoting from within where possible
* Inclusive, collaborative environment across all departments
* Opportunities for varied challenges and experiences; no two days are the same
Additional notes
* Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
* Do you want to work for a company that cares about colleagues, stakeholders and the planet and is a recipient of Charity Retailer of the Year?
* Benefits include virtual GP, pension, and 26 days of holiday entitlement
* No evening or Sunday work mentioned
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