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Sales support advisor

Cardiff
KW Publishers Pvt Ltd
Support advisor
Posted: 17 November
Offer description

Overview

Role Title: Funding Advisor/Sales Support

Location: Cardiff St Mellons (Office Based). Hybrid available based on performance.

Benefits: 25 days holiday plus all bank holidays.

Office Hours: Monday – Thursday 8:45am – 4:45pm; Friday 8:45am – 3:30pm.

Salary:£25,000

Employer: T2 Group is one of the largest training and coaching organisations in England.


Role Purpose

This office-based role requires an enthusiastic and motivated person with a very keen eye for detail and getting the job done accurately, first time. The Funding Advisor/Sales Support Consultant will support the Account Managers/BDCs by contacting clients via telephone and TEAMS to discuss funding options for apprenticeships. You must be confident in your product knowledge and capability and be prepared to ask relevant questions. You must understand the full portfolio of products that T2 Group offers.


Key Responsibilities

* Deliver agreed KPIs by maximising all sales opportunities.
* Achieve and exceed targets set by the Team Leader.
* Understand key product knowledge and concepts.
* Provide accurate KPI information on a daily basis.
* Liaise with clients to explore all opportunities to secure funding.
* Excellent communication skills face to face and via the telephone.
* Support the team with additional administrative tasks as required.


Skills and Experience Required

* Tenacity and persistence
* Self-learning and development skills
* Excellent interpersonal skills
* Meticulous attention to detail
* Highly motivated team player with the drive to achieve and exceed targets
* Able to remain focused under pressure and meet challenging goals and deadlines
* Open to feedback and keen to take ownership of actions and personal development
* Excellent IT skills
* Knowledge of CRM or Client Databases
* Drive, determination, and results focused
* Acts with credibility and integrity


Benefits Of Working With T2 Group

* Home based role with travel (mileage paid)
* Laptop and mobile phone provided
* 25 days annual leave + bank holidays (increasing with length of service)
* Christmas & New Year shutdown period
* Pension scheme
* Specsavers scheme
* Access to thousands of student discounts including Unidays, Student Beans and TOTUM
* £500 employee referral bonus scheme
* Enhanced sick pay & maternity reward vouchers
* Employee wellbeing and assistance programme
* Access to EV company car scheme
* Life assurance cover
* Health cash plan


Additional Requirements

Employment is subject to a satisfactory DBS check & references

T2 Group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the T2 website.


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