Overview
We are looking for an experienced Product Delivery Manager to lead the delivery of complex, cross‑functional technology initiatives across Product and Technology. This role is responsible for driving initiatives from planning and coordination through to delivery and release, ensuring that teams are aligned, risks are managed, and outcomes are delivered predictably. You will work closely with Product Managers, Engineering Leads, and business stakeholders to translate priorities into structured plans, maintain delivery momentum across multiple workstreams, and provide clear visibility of progress, dependencies, and risks. The role requires strong organisation, communication, and stakeholder management skills, alongside a solid understanding of software and technical delivery environments.
Key Responsibilities
- Lead end-to-end delivery of technical initiatives and projects across Product and Technology, ensuring scope, timelines, dependencies, and risks are actively managed throughout the lifecycle.
- Partner with Product Managers, Technical Leads, and other stakeholders to translate business and product goals into clear delivery plans, milestones, backlog priorities, and success measures.
- Coordinate the day‑to‑day flow of delivery across multiple teams and workstreams, balancing capacity and demand, maintaining momentum, and resolving blockers to support predictable outcomes.
- Assist with project tracking and reporting, keeping plans, risks, actions, and dependencies up to date, and helping stakeholders stay informed on progress.
- Facilitate core delivery ceremonies and governance forums, including stand‑ups, planning sessions, reviews, retrospectives, and checkpoints, ensuring actions are captured and followed through.
- Manage cross‑team and third‑party dependencies, aligning schedules, release activities, and handovers to reduce delivery risk and ensure smooth implementation.
- Track delivery progress using appropriate tools and dashboards, maintaining accurate reporting across timelines, risks, resource considerations, and delivery performance.
- Identify and escalate issues early, agreeing mitigating actions, owners, and dates, and working with relevant stakeholders to maintain progress and minimise disruption.
- Promote strong delivery practices and continuous improvement, using retrospectives, feedback, and performance insights to improve ways of working, collaboration, and throughput over time.
Skills, Knowledge and Expertise
- Proven experience delivering technical initiatives or projects with clear ownership across planning, execution, governance, and delivery.
- Strong understanding of software and technical delivery environments, with experience working closely with engineering, product, data, and business stakeholders.
- Strong command of core project management disciplines, including planning, RAID management, dependency management, stakeholder reporting, and delivery governance.
- Experience managing multiple concurrent workstreams, balancing priorities, resolving blockers, and maintaining momentum in fast‑paced environments.
- Strong working knowledge of Agile delivery approaches (Scrum, Kanban) and familiarity with Waterfall or phase‑gate methods where appropriate.
- Confident communicator with strong facilitation, prioritisation, and stakeholder management skills, able to translate technical progress into clear business updates.
- Experience using delivery and planning tools such as Jira, MS Project, Trello or similar, alongside proficiency in Microsoft Word, PowerPoint, Excel and Outlook.
- Experience working on initiatives involving content and data ingestion, tagging and metadata management, workflow optimisation, cross‑system integrations, or AI‑enabled processes would be beneficial, as would experience in information services or similarly complex environments and a relevant qualification such as PRINCE2, MSP, APM PMQ or PMP.
Benefits
- Eye care
- Employee Assistance Programme
- A day off for your birthday (after 3 months employment)
- Pension (4% employer contribution and 4% employee contribution) (after 4 months employment)
- Life assurance (after 4 months employment)
- Cycle to work scheme (after probation)
- Season ticket loan (after probation)
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes (after probation)
- PureGym access (after probation)Perks at work platform access (after probation)
- Private healthcare (after 1 year service)
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering day
- Mortgage advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
