Part-Time Sales Administrator (Job Share)
Location: Marden, Kent (Office-Based)
Hours: 3 Days per Week (24 Hours)
Salary: Competitive, dependent on experience (Full-Time Equivalent £27,000)
Start Date: ASAP – Looking to appoint by the end of June
Working as part of a job-share arrangement, you will work closely with an existing employee to provide seamless support to customers, suppliers, and warehouse partners and the wider sales team.
Effective communication, strong organisation and attention to detail are essential to ensure continuity of service and smooth handovers between working days.
The successful candidate will play an important role in helping us deliver an outstanding customer experience while supporting the continued growth of the business.
Key Responsibilities
Sales & Order Administration
- Process customer orders accurately and efficiently.
- Prepare and issue quotations, order confirmations and delivery information.
- Monitor the progress of customer orders from placement through to delivery.
- Liaise with suppliers and internal teams to ensure orders are fulfilled on time.
- Support the sales team with general administration and customer communications.
Customer Service
- Act as a first point of contact for customer enquiries via telephone and email.
- Provide product information, order updates and after-sales support.
- Build positive and professional relationships with customers.
- Resolve customer queries and elevate issues where necessary.
Data Management
- Ensure all customer and sales data is kept accurate and up to date.
- Assist with maintaining organised records and documentation.
Logistics & Fulfilment Coordination
- Coordinate deliveries with suppliers, fitters, warehouse partners and courier services.
- Monitor stock availability and communicate any shortages or delays.
- Support fulfilment and dispatch processes where required.
- Help ensure customer orders are delivered accurately and on time.
Commercial Support
- Assist with tracking quotations and outstanding orders.
- Support the commercial team with administrative tasks.
- Maintain accurate records of contracts, orders and customer communications.
Working Pattern
This role is offered on a part-time basis, working approximately 22.5 hours per week across three days.
We offer flexibility around the working days, which can be agreed with the successful candidate to suit both individual and business requirements.
