Salary: £30,000 - 55,000 per year Requirements:
* Proven experience as a ServiceNow Developer
* Hands-on experience with FSM and Service Portal/CMS
* Strong scripting skills (JavaScript, AngularJS, HTML, CSS)
* Experience creating custom widgets and UI components
* Solid understanding of ITSM processes and ITIL best practices
* Confident in engaging stakeholders and owning end-to-end delivery
* ServiceNow Certified System Administrator (highly desirable)
* Certifications such as CAD, CIS-ITSM, CIS-FSM, CIS-CSM, CIS-HRSD are a plus
Responsibilities:
* Develop, configure, and support ServiceNow FSM modules (Work Orders, Scheduling, Dispatch, Mobile)
* Build and enhance Service Portal/CMS pages, widgets, and catalogue items
* Design workflows, business rules, client/server-side scripts, and automations
* Build integrations using REST/SOAP APIs, Integration Hub, or MID Server
* Ensure platform stability, manage upgrades, and follow development best practices
* Collaborate with stakeholders to understand needs and translate them into effective technical solutions
Technologies:
* CMS
* CSS
* Support
* ITIL
* ITSM
* JavaScript
* Mobile
* REST
* SOAP
* ServiceNow
* UX UI Design
More:
We are currently looking for an experienced ServiceNow Developer to be responsible for building, enhancing, and supporting applications across the platform, with a particular focus on FSM and Service Portal/CMS. You’ll be heavily involved in shaping how the platform evolves and will work closely with stakeholders to deliver scalable, user-friendly solutions. This is a hybrid-working position based in Southampton, requiring 2-3 days of onsite work. This is a 6-month contract offering market rates and is outside IR35.
last updated 47 week of 2025