Administrative Assistant / Receptionist | Carterton, Oxfordshire | Full Time | £22,000 - £27,000 per year Our client specialises in the manufacture of premium aluminium gates and the installation of residential and commercial automation. They design, build, install and maintain electric gates, entry systems, bollards, barriers and other automation products. They pride themselves on the quality of their work and the satisfaction of their customers. This is a fantastic opportunity for a motivated individual to join a small, growing business as an Administrative Assistant / Receptionist. You will be responsible for greeting new and existing customers in person and over the phone, assisting with various administrative tasks relating to sales, support and service. Are you the right person for the job? Excellent communication and interpersonal skills Strong focus on customer service, friendly and professional Highly organised with the ability to multitask and maintain attention to detail Calm and composed under pressure Proficient in IT applications (email, scheduling, CRM systems) What will your role look like? Greet and assist new and existing customers in person and over the phone Manage inbound company emails and customer calls Log and triage customer issues and maintenance requests Schedule and organise service visits and installation projects Order stock and equipment as needed Liaise with engineers, contractors, and third parties Generate quotes for existing customers Process payments securely over the phone What can you expect in return? Regular breakfast outings with the team Annual staff trip to build team spirit What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR.