Director of Service - London
Location: London
Working Hours: 37 hours (full-time)
Contract Type: Fixed term - 12 months
Salary: £63,120 £78,000
Make a real difference in your community
Are you a visionary leader driven by the desire to help others live safer, healthier, and more independent lives?
Join Waythrough, one of the UKs leading mental health and social support charities, and play a pivotal role in creating lasting change.
Each year, we support over 125,000 people through more than 200 services nationwide. Our work empowers individuals facing challenges with mental health, housing, and substance use to rebuild their lives and thrive.
About the Role
We are seeking an experienced and dynamic Director of Service London to lead our regional operations and drive strategic growth. As a senior leader at Waythrough, you will shape service delivery, strengthen partnerships, and champion innovation to ensure we continue delivering high-quality, person-centred support.
This is a unique opportunity to combine strategic leadership with meaningful social impact.
Key Responsibilities
Business Development
Drive business development initiatives and strategies to secure funding, resources, and partnerships that support our mission and growth goals.
Brilliant Leader
Provide strong leadership, guidance, and mentorship to your team, fostering a collaborative and high-performance work environment.
Exceptional Partner & Stakeholder Relationships
Build and maintain strong partnerships and relationships with key stakeholders, including commissioners, government agencies, community organisations, and corporate partners.
Champion Our Cause
Embrace and advocate for Waythroughs mission, values, and objectives, demonstrating unwavering dedication to improving the lives of individuals and communities.
Passionate About Helping Others
Exhibit a deep passion for making a positive impact, with a genuine commitment to supporting vulnerable individuals and driving positive change.
About You
You will be a confident, values-driven leader with:
Proven senior leadership experience within the non-profit, health, or social care sector
Significant experience in drug and alcohol services, with a strong understanding of substance use treatment and recovery pathways
A strong track record in business development, contract management, and securing funding
Experience working with commissioners and statutory partners
Excellent communication and influencing skills, with the ability to inspire diverse audiences
Demonstrated success in building high-performing teams
A deep commitment to social justice, equity, and inclusion
If you are an ambitious and compassionate leader ready to shape the future of mental health and social support services in London, we would love to hear from you.
Join Waythrough and help us transform lives every day.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:
27 days annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3 annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
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