Job Description
We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
In this role, you will work closely with our self-employed Owner Drivers (ODs) and Employed Drivers, building strong relationships, keeping drivers engaged, well-managed, and motivated to ensure outstanding service is delivered.
Key responsibilities include:
* Achieving depot targets for Core Routes and Stops Per Route (SPR)
* Properly setting all delivery & collection routes
* Ensuring drivers scan and load their vans safely, timely, and efficiently
* Maintaining communication with drivers to resolve issues
* Managing resources for ad-hoc collections via drivers or couriers
* Completing relevant documentation and systems accurately, complying with company and legislative requirements
* Setting and monitoring KPIs such as Service, Cost, Productivity, Transport, and Health and Safety
* Achieving
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