Intelligence Analyst - Cardiff Regional Centre - Ty William Morgan
About the job
Job summary
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HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.
We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. We are an effective, efficient and impartial tax and payments authority with a vital purpose:
About Fraud Investigation Service
The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency.
Fraud Investigation Analysis (FIA) is the Operational Analysis arm of the Fraud Investigation Service. Our Intelligence Analysts work closely with FIS investigators and help them understand information collected as part of the investigation. Analysts can work with data extracted from HMRC systems, seized digital devices such as computers, phones or tablets, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs.
Job description
Do you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC.
What will I be doing?
As an Intelligence Analyst, you will provide analysis to support the work of FIS' Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit.
The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies.
As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations.
This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role.
All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective or role or grade. Additional training, proper to this role, will be provided as needed.
Successful candidates will be offered posts on merit order and location preference.
Person specification
Drive Analytical Casework: Work closely with customers to define work requirements and timelines. Deliver in-depth analytical support using appropriate tools and methodologies, even when circumstances are uncertain or information is incomplete or unclear. Ensure analysis informs case progression and direction. Produce timely, evidentially robust reports and visualisations that clearly present key judgements, highlight intelligence gaps, and offer actionable recommendations.
Case and Project Management: Take full ownership of the project management of analytical casework, ensuring high standards and accountability throughout.
Confident Communication: Articulate the results of analysis with clarity and confidence to investigators using a range of communication methods. When necessary, present findings to courts or tribunals.
Quality Assurance and Peer Review: Conduct thorough reviews and make constructive challenges of colleagues' analyses to ensure that final products meet professional standards.
Analyst Development: Support the growth of other analysts by delivering formal training courses, mentoring, or assessing trainees during their Professional Trial Period.
Continuous Improvement Initiatives: Lead or support projects aimed at enhancing the efficiency and effectiveness of FIA, sharing good practices and expertise, while driving continuous improvement.
Essential Criteria
* Applicants should be experienced and confident in manipulating complex data in Excel spreadsheets.
Behaviours
We'll assess you against these behaviours during the selection process:
* Making Effective Decisions
* Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
* You will undertake a 1-hour analytical assessment exercise. You will be provided documentation on a topic and will take one of two positions. You will then construct an argument to defend your chosen position and present back to the interviewers.
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
* Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
* Family friendly policies.
* Personal support.
* Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
How to Apply
After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test .If you successfully pass these tests, you will be invited to complete the final stage of the application.
As part of the application process, you will be asked to provide the following:
* A 500-word Personal Statement. Your personal statement should clearly demonstrate how your skills and experience meet the essential criteria and person specification.
* Separate 250-word statements addressing the specified behaviours.
Further details around what this will entail are listed on the application form.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our Candidate Guidance (opens in a new window) for more information on appropriate and inappropriate use.
Sift
In the event of a large number of applications being received, an initial sift may be held on your personal statement.
At full sift all behaviour statements and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your behaviours and strengths will be assessed, in order to determine your suitability for the role, as well as enjoy what you enjoy, and what motivates you.
You will also undertake an hour-long analytical assessment exercise. You will be provided with documentation relating to a topic and asked to choose one of two positions. You will then need to construct an argument to defend your chosen position and present it back to the interviewers.
This is an example of a strengths-based question
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place face to face at the Cardiff Regional Centre - Ty William Morgan. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs