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Global Network Operations Manager, Newcastle-upon-Tyne, Tyne and Wear
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Location: Glasgow (Hybrid – 3 days in office / 2 days from home)
Type: Full-Time | 37.5 hrs/week | Flexibility required to support global teams
Ready to take the lead in shaping the future of global network infrastructure?
Excellent opportunity for a high-calibre, forward-thinking Global Network Operations Manager to join a global technology team at a pivotal moment of transformation.
This role offers the chance to lead a high-performing, globally distributed team of network professionals across the UK and other international regions, and to drive a strategic SD-WAN rollout.
Reporting to the Head of Platforms, you'll serve as both a technical authority and people-focused leader, ensuring the global network is robust, efficient, and future-ready.
Your Role
As Network Manager, you will:
* Drive strategic decisions and provide technical leadership across a global enterprise network.
* Manage a skilled team of 8–9 Network Engineers based across the UK and international offices.
* Lead the deployment and implementation of SD-WAN, with specific experience in HPE SD-WAN technology.
* Work closely with senior stakeholders, including engagement at CIO level, to align network strategy with business goals.
* Balance operational excellence with transformative project delivery in a fast-paced environment.
* Define and implement a global 24×7 network support model using internal and third-party resources.
What You’ll Bring
While this is not a hands-on role, you will bring deep technical understanding to guide decisions and lead delivery with authority.
Core Experience
* Proven experience in SD-WAN design, deployment, and migration across global organizations.
* Strong enterprise networking background across multi-site LANs/WANs.
* Proficiency in Cisco technologies (Nexus 3K/9K, BGP, OSPF, EIGRP).
* Experience with firewalls (Palo Alto, Fortinet), VPNs, MPLS, and wireless (Aruba).
* Knowledge of cloud networking platforms such as Azure, AWS, and GCP.
* Hands-on familiarity with monitoring tools like SolarWinds, PRTG, and F5.
* Strong vendor management skills, including defining statements of work, negotiating SLAs, and ensuring service quality.
* Experience managing third-party service providers and maintaining high service standards.
* Proven leadership of globally distributed teams, including line management and mentoring.
* Ability to influence and communicate effectively with senior stakeholders up to CIO level.
* Strategic thinking with a track record in IT service improvement initiatives.
* Experience defining and delivering 24×7 support models.
Desirable Skills and Experience
* Certifications such as CCNP, CCIE, PCNSE, NSE4/7, or similar.
* Familiarity with Zero Trust, ZTNA, and SASE.
* Experience with network automation/IaC tools like Ansible, Terraform, Python.
* Understanding of GDPR, Cyber Essentials, ITSM/ITIL frameworks.
Why This Role?
This is an opportunity to shape the future of a global network strategy, lead transformational projects, and influence at the highest levels. Drive innovation in SD-WAN, improve resilience and performance, and bring automation and intelligence to a modernised, future-ready network.
This isn’t just about maintaining operations — it’s about setting the direction for where their network goes next.
Location & Working Style
Based in Glasgow, operating a hybrid model (3 days in the office, 2 days remote). Standard UK hours, with flexibility to collaborate globally.
Apply now to build a smarter, faster, and more secure global network.
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