Multilingual Customer Experience Consultant (German & English Speaking) Hybrid - London | £12.65 per hour bonus (OTE) Ready to bring your language skills to an exciting customer experience role? We're on the lookout for a German & English speaking Customer Experience Consultant to join a friendly, fast-paced team supporting lottery customers across Germany. What you'll do: Handle inbound calls, emails and live chats - no query too big or small! Provide personalised support that makes every customer interaction memorable Work flexibly across shifts between 8am - 8pm (Mon - Sat) What you'll bring: A great telephone manner and top-notch written communication Strong customer service skills - with a problem-solving mindset Good numeracy and literacy Previous call centre experience is a bonus, but not essential Why join? Hybrid working with lots of flexibility Supportive and fun team culture Real opportunities for growth and progression Make a real difference in customers' day-to-day experiences Sound like your next move? Apply now and start creating exceptional customer moments! INDCP