Main Duties
* Customer service phone calls
* Invoicing
* Replying to email enquiries
* Sales phone calls
* Booking and organising product dispatch
* General administration tasks
Company Benefits
* Health insurance
* Sales targets based bonuses calculated quarterly
Training
Business Administrator Level 3 apprenticeship standard
Qualifications required
A minimum of 5 x GCSEs including English and maths at grade 4/C or above
Skills required
* Good organisational skills – able to manage multiple tasks efficiently, keep records well‑structured, and ensure paperwork and digital files are easy to access and up to date
* Strong attention to detail when inputting and maintaining information, ensuring customer records, job details, and invoices are correct and error‑free.
* Ability to use Microsoft Office
* Good time keeping – reliable and punctual, with the ability to manage time effectively
Prospects
Progression to a customer service phone line lead
Qualification / Standard
ST0070 Business administrator
Duration 16 months
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