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Veterinary Patient Care Assistant - YourVets Nuneaton – full-time, 40 hours per week across 4 days; 12-month fixed-term. Part-time applications considered; please indicate what works for you.
The shift pattern will be Monday – Friday with a 1:4 weekend rota. Take a look at the practice and overview below.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e-commerce division. Our success comes from the passion our people have for animals and for making pets a priority.
About the Role
The Patient Care Assistant (PCA) is a foundation of an outstanding veterinary practice. As a PCA you will support our team of qualified RVNs and Vets to provide outstanding care to our patients. A short film is available that recognises the remarkable work our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK.
Responsibilities
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of emergency and operating facilities
* General cleaning and maintenance duties
* Running internal lab samples
* Answering emergency calls
* Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling, and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
* Salary in line with the National Minimum Wage
* 5 weeks annual leave plus Bank Holidays
* Buy/sell up to 4 weeks additional annual leave
* Staff discount on veterinary bills and products
* Private healthcare and employee assistance program with access to Mental Health First-Aiders
* And more
How to apply
To apply for this position, please click 'Apply Now'.
Job locations
Locations include Nuneaton, Warwick, Royal Leamington Spa, and surrounding areas where CVS Group operates veterinary services.
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