Lead with Purpose — Become Our Head of Residence Location: HMP Bronzefield Hours: 37.5 per week Schedule: Monday to Friday Are you ready to make a real impact in a role that blends leadership, purpose, and operational excellence? Reporting directly to our Deputy Director, the Head of Residence plays a pivotal role in leading our residential operations, supporting Residential Managers and Senior Prison Officers to ensure the effective and efficient running of all house blocks. This is more than just a management role — it’s about setting the tone, inspiring teams, and making a tangible difference in the lives of those in our care.You'll drive a culture of purposeful engagement, ensuring residents are supported to spend their time constructively and meaningfully during their sentence. You’ll provide clear leadership and strategic direction to your teams, ensuring a safe, secure, and respectful living environment.Your oversight will include the daily running of all residential areas, while also ensuring compliance with Sodexo and Prison Service priorities and relevant custodial legislation. With a focus on strong personal officer support, effective communication, and positive resident relationships, you’ll help shape a regime that genuinely supports rehabilitation and encourages positive outcomes.. Main Responsibilities Strategic Leadership & Operational Oversight Support the Deputy Director in delivering strategic priorities aligned with Sodexo values and HMPPS guidance, ensuring smooth day-to-day operations and leading the prison in their absence. People Leadership & Staff Development Inspire, lead and develop multidisciplinary teams, embedding a positive culture through effective communication, role modelling, staff engagement, and formal people processes including recruitment, investigations, and disciplinary action. Resident Care & Safety Champion a culture of care, decency, and safety for all residents — ensuring living conditions, interactions, and support services are of the highest standard. Performance Management & Continuous Improvement Monitor and drive performance across your function, proactively managing risk, addressing underperformance, and leading initiatives that improve outcomes in line with contractual and audit requirements. Stakeholder & Community Engagement Build and maintain strong working relationships with external partners and stakeholders to support safety, decency, and rehabilitation efforts, representing the prison and Sodexo in the wider community. Budget & Resource Management Maintain effective control over functional budgets, staffing, and other key resources, ensuring efficient operations and value for money without compromising quality or compliance. Please see the attached job description for further information regarding the role requirements The Ideal Candidate Essential Proven senior leadership in complex, fast-paced environments Ability to build trust, motivate teams, and drive a culture of accountability Strong people management and communication skills High-level risk awareness and operational oversight Authentic leadership aligned with Sodexo’s values MOJ Level 2 Clearance, CTC, SC, and Enhanced DBS Desirable Senior management experience in custodial settings Commercial awareness and contract delivery experience Project management or change leadership qualifications (e.g., PRINCE2) Experience in business continuity planning What We Offer Competitive Salary UK & Ireland Bonus Plan Free On-Site Parking Free lunch daily Access to On-Site Gym Sodexo Benefits Platform Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20 Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.