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UK Technical Support Specialist, Bournemouth
Client:
Location: Bournemouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Changan Automobile, one of the world’s leading automotive manufacturers from China, is establishing its UK presence with a new National Sales Company and operations across Europe starting in 2025. The company combines European design with Chinese technology to deliver innovative mobility solutions.
Overview of Role
We seek an experienced Technical Support Specialist to establish technical excellence in the UK. The role involves supporting vehicle systems, fault finding, problem solving, and working within established processes. Reporting to the Technical Service Manager, you will support the UK network, providing remote or hands-on technical assistance, mentoring technicians, and supporting warranty, quality, and engineering investigations. Domestic travel may be required.
Requirements
* Automotive technical qualification or relevant experience
* IMI Level 3 or 4 BEV / Hybrid certificate or equivalent
* Fluent English at a technical level
* Full, clean driving license
* Customer-centric approach
* Excellent communication skills
* Ability to work independently and in teams
* Experience working with dealers and providing customer service
* Strong interpersonal and problem-solving skills
Duties & Responsibilities
* Familiarity with Changan automotive products
* Technical knowledge of vehicle systems for ICE and BEV
* Building relationships with repairer network technicians
* Researching and supporting technical issues
* Proactive project management
* Enhancing customer satisfaction
Other Features
* Culturally enriching role with growth opportunities
* Diverse, multinational team
* Start-up energy within a secure structure
* Competitive compensation based on experience
Selected candidates will be contacted for interviews. Due to high application volume, feedback on non-shortlisted candidates cannot be provided.
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