Overview
We are seeking an experienced and technically strong Air Conditioning Technical Install Manager to join our growing team. This is an excellent opportunity for a former AC Engineer looking to transition into an office-based role, or for an individual with experience in a manufacturer’s technical support department.
The successful candidate will play a key role in supporting project delivery, managing quotations, coordinating technical information, and ensuring high levels of customer service and operational efficiency.
Key Responsibilities
* Prepare, issue, and manage quotations for new installations, remedial works, and service-related projects
* Liaise with customers via email and telephone, providing professional and timely communication
* Proactively follow up on quotations to secure orders
* Order air conditioning equipment, components, and spare parts
* Review engineers’ job reports and recommend appropriate follow-up actions
* Produce customer quotations based on engineers’ recommendations
* Provide internal technical support to office staff when required
* Prepare Risk Assessments and Method Statements (RAMS) — training provided if required
* Maintain accurate documentation and job records
Candidate Requirements
* Minimum 5 years’ experience within the air conditioning industry
* Strong technical knowledge of air conditioning and ventilation systems
* Previous hands-on installation, diagnostic, or manufacturer technical support experience (highly desirable)
* Excellent organisational skills with strong attention to detail
* Confident communicator with a professional and personable approach
* Competent in Microsoft Word, Excel, and Outlook
* Full UK driving licence
* Ability to commute reliably to our office location
Package & Benefits
* Full-time, permanent position
* Salary: £35,000 – £55,000.00 per annum (dependent on experience)
* Overtime available during peak periods
* Office-based role (Monday to Friday, 08:30 – 17:30)
* Laptop and mobile phone provided
* 28 days annual leave (including bank holidays) with the option to purchase additional leave
* Ongoing training and professional development opportunities
* Supportive team culture with regular social event
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