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Family liaison officer

Maidstone
Outcomes First
Family liaison officer
€25,000 a year
Posted: 11 April
Offer description

Job Title

Family Liaison Officer


Location

Heath Farm College, Maidstone, ME16 0ER


Hours

37.5 per week | Monday to Friday | 8.30am – 4.00pm


Salary

£25,000.00 per annum (not pro rata)


Contract

Permanent | Term Time Only


Start Date

May 2026


Applicants

UK applicants only – no sponsorship available


About the Role

The Family Liaison Officer (FLO) plays a central role in strengthening engagement, well‑being, and safeguarding for pupils and families at Heath Farm College. Working proactively with vulnerable families, external professionals and college staff, the FLO helps remove barriers to learning and promotes positive outcomes for pupils with Social, Emotional and Mental Health (SEMH) needs. The role also includes key responsibilities within admissions and safeguarding, including acting as Deputy Designated Safeguarding Lead.

* Build strong, trusting relationships with vulnerable families, providing tailored support and acting as a consistent point of contact for the college.
* Work closely with external agencies and services to coordinate effective multi‑agency support and safeguard pupil welfare.
* Lead on parental engagement and transition support, including home visits and ongoing communication before, during and after admissions.
* Play a core role in the admissions process, supporting assessments, coordinating visits and ensuring the secure transfer and management of student records.
* Act as Deputy Designated Safeguarding Lead, supporting safeguarding processes, referrals, compliance with KCSIE and a culture of vigilance across the college.
* Serve as Child Missing from Education (CME) Lead, monitoring attendance, identifying risk and developing action plans to re‑engage pupils.
* Provide direct support to pupils with SEMH needs, contributing to EHCPs, wellbeing plans and positive behaviour and reward systems.
* Work collaboratively with senior leaders and staff to promote attendance, well‑being, inclusion and a safe, supportive learning environment.


About You

* A full UK driving licence
* English and Maths Grade 4 and above preferred but not essential


About Us

We are an independent specialist sixth‑form college that caters for young people with social, emotional and mental health needs. We offer a unique and stimulating environment where every student is able to make outstanding progress in their personal development and enjoy success in their education. Heath Farm College is situated in Maidstone and has capacity to support up to 58 students. The provision facilitates a professional post‑16 provision for students with EHCPs who are not ready for a large FE college or a large school/academy 6th‑Form provision.


Benefits

* Life Assurance
* Pension scheme with options to increase contributions
* "Your Wellbeing Matters" – mental health support and physical health checks
* Flexible Benefits Platform (Vista), including:
o Health, wellbeing and insurance benefits
o Hundreds of UK and international discounts
o Cycle to Work Scheme & Electric Car Purchase Scheme
o Critical illness cover
o Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support


Additional Information

All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

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