This role will require the candidate to have a strong foundation in key Microsoft technologies. A subject Matter Expert if you will. In a customer facing environment, the candidate will require to be outgoing, polite and confident in their approach to project working's within the role.
Key Responsibilities
1. Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups.
2. Lead tenant reviews, remediation projects, migrations, and platform standardisation.
3. Design and manage secure identity solutions using Microsoft Entra ID.
4. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview.
5. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android.
6. Apply Zero Trust and Microsoft security best practices to customer environments.
7. Support compliance and governance requirements including GDPR and ISO-aligned controls.
8. Use PowerShell and automation to improve efficiency, consistency, and service quality.
9. Produce and maintain technical documentation, standards, and runbooks.
10. Act as a senior escalation point for complex incidents and projects.
11. Mentor junior engineers and contribute to technical standards across the busi...