Role: Relationship Manager
WORKTECH Academy
Company: Unwired Ventures Ltd
The Role
WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies.
We are looking for a bright, driven, social, and proactive Business Development & Community Manager to drive new memberships, manage existing members and sector-specific communities as well as work on strategic projects for WORKTECH Academy. Key to the role is the cultivation and management of a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA, focused on four sectors: financial, legal, tech and life sciences.
You will have a background in membership sales, customer success, or membership management, experience in liaising with senior-level decision makers, and possess an interest in technology, architecture, culture, design and the future of work.
If you’re keen to join a young, entrepreneurial, highly collaborative company with its finger on the pulse of the latest workplace knowledge, we’re the company for you.
Responsibilities
* Drive New Business: Upsell and cross-sell memberships and thought leadership projects, utilising the chapters as a platform.
* Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
* Business Development Support: Assist the Development Director with proposals and pitches.
* Industry Engagement: Attend virtual/in-person events to network, attract new members, and expand industry contacts.
* Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
* Membership Expertise: Develop in-depth knowledge of offerings to enhance sales opportunities.
* Member Communication: Craft targeted messages to engage members and promote initiatives.
* Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
* Innovative Engagement: Identify new ways to engage and grow the membership base.
Requirements
* Graduate level or relevant industry experience
* Proven 2 years + of work experience as a Business Development Manager/Community Manager
* Proficient use of Microsoft 365
* Proficient use of WordPress
* Experience using CRM systems such as Salesforce
Skills and characteristics
* Proactive, self-starter, able to work and learn independently
* Highly organised, outgoing, professional
* Excellent communication skills (both written and verbal)
* Confident working with senior leaders
* Strong business acumen and understanding of business needs
* Effective time and project management skills
* Time-management skills
* A cool head under pressure
* A keen interest in technology, design, architecture, and culture
Benefits Include
* Salary package: OTE £45K+ including bonus
* 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
* Cycle to Work Scheme
* Training and development opportunities
* South West London location
* Hybrid working; currently working 3 days in our office
* Company share options
* International travel