IT Support Analyst - Bishop's Stortford - Microsoft 365 Deployment & Configuration A leading company in Bishop's Stortford is seeking a skilled and motivated IT Support Analyst to join their team. This role is ideal for someone with strong 1st and 2nd line support experience and a particular focus on Microsoft 365 technologies, including deployment, configuration, and user support. You'll be a key player in managing and optimising the firm's Microsoft 365 environment, while also delivering high-quality support to end users across a range of devices and platforms. Key Experience Required: Proven experience in Microsoft 365 support, including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows 10/11, Azure AD, and Active Directory Experience with user account management, permissions, and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting desktop/laptop hardware, mobile devices (iPhones), and peripherals Key Responsibilities: Deliver 1st and 2nd line support to a 600 user base across the UK, resolving technical issues efficiently Lead and support Microsoft 365 deployments, including configuration and user onboarding Manage user accounts and access rights in Azure AD and Active Directory Provide expert support for Teams, Outlook, SharePoint, and OneDrive Build and maintain laptops, desktops, and mobile devices Maintain the IT asset register and contribute to the internal knowledge base Assist with IT onboarding/offboarding and liaise with 3rd party vendors when needed What's on Offer: Up to £45,000 salary depending on experience A clear path for career development within a supportive and forward-thinking IT team Exposure to modern cloud technologies and opportunities to grow into more advanced roles If you're based near Bishop's Stortford and have a passion for Microsoft 365 and user support, this is a fantastic opportunity to grow your career in a professional and friendly environment. Click 'apply' now, or send your CV to Matthew. Leach @circlerecruitment.com. Also, feel free to connect with me on LinkedIn. Keywords: IT Support Analyst - Microsoft 365 - M365 Deployment - Bishop's Stortford - 1st Line - 2nd Line - Azure AD - Teams - SharePoint - Office 365 - Stansted - London Stansted Airport - Harlow - Sawbridgeworth - Great Dunmow - Saffron Walden - Hertfordshire - Essex - East of England Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.