Overview
Field Service Engineer – Telford – £40,000 - £45,000 PA + Company Car. Are you a Field Service Engineer who is happy to travel both nationally and internationally visiting customers across the globe in a maintenance, PPM and servicing engineering role? This position offers a varied role for someone with manufacturing experience to own the service lifecycle for customer engineering and work as part of a large service department. If you have military training (e.g., RAF or Navy), this could also be preferable as many of the team are ex-forces.
Field Service Engineer – Telford – £40,000 - £45,000 PA + Company Car. The role involves travel and delivering on-site and remote service support for precision measurement systems.
Responsibilities
* Own the entire service lifecycle – install, calibrate and maintain Torus’s precision measurement systems on-site, keeping production lines at peak performance.
* Act as rapid-response troubleshooter – diagnose complex technical issues (both remotely and in person) and deliver fixes to get customers back up and running quickly.
* Lead training workshops – empower engineers and operators with hands-on coaching to maximise the use of our technology.
* Champion continuous improvement – capture real-world field insights, feed them to R&D, and identify opportunities to upgrade or expand customer systems.
* Travel globally as a brand ambassador – build lasting relationships on national and international assignments while showcasing commitment to world-class support.
Skills & Experience
* Ability to work across both mechanical and electrical assembly in an engineering manufacturing environment.
* Knowledge of the manufacturing industry from a service engineering viewpoint with experience of large industrial food machinery and capital equipment.
* Experience as a Field Service Engineer, Technician, Install and/or Commissioning Engineer (desirable).
* Full driving license with the ability to travel extensively nationally and internationally.
Employment details
Full-time, permanent position, Monday to Friday. Salary £40,000 - £45,000 + Car Allowance or Company Car dependent upon experience.
EEO statement and recruitment information are available on the company website and in the job posting. Your details will be reviewed by a Recruitment Partner and you will be contacted if progressing to the next stage.
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