Support senior leaders at the heart of the Bank’s People Directorate. As a PA, you’ll manage diaries, coordinate meetings and travel, and keep operations running smoothly. You’ll gain insight into HR strategy, build strong networks, and play a key role in shaping a positive workplace culture - all within a collaborative, flexible, and development-focused team.
Internal Description
Background
The People Directorate is central to attracting, developing, and retaining the talent that powers the Bank’s mission. We shape people strategies, deliver trusted advice, and provide efficient services across four divisions. Our team is collaborative, innovative, and committed to making a real impact.
The Role
Be the organisational engine behind our Director/Heads of Division (HOD). You’ll keep things running smoothly, support key decision-makers, and help shape a positive, productive workplace. You will be a part of the Support Team (3-4 Personal Assistants) in the Executive Directors’ Office.
What You’ll Do
In this position, you'll take charge of your assigned HOD or Director's inboxes and calendars, organising and prioritising tasks to keep everything running smoothly. Your responsibilities will include arranging meetings, events, travel, and handling expenses, all with great attention to detail. You'll prepare documents, track ongoing actions, and make sure deadlines are always met. As the main contact for your division, you'll manage information flow and build strong relationships with stakeholders. You'll also handle any additional tasks that come up as needed.
Detailed duties include:
* Inbox & Diary Management: Proactively manage the Director’s/HoD’s inbox, prioritising, actioning, delegating, and tracking tasks. Oversee complex diary management, prioritising meetings, resolving scheduling conflicts, and coordinating logistics.
* Meeting & Event Support: Plan and support meetings/events, including preparing agendas, circulating papers, taking minutes, and tracking actions. Manage meeting materials and ensure timely delivery.
* Travel & Expenses: Arrange domestic and international travel, process expense claims, and ensure value for money.
* Administrative Support: Draft and format documents and presentations, coordinate JMLs (Joiners, Movers, Leavers), order stationery, maintain email distribution and record lists, and respond flexibly to divisional admin needs.
* Governance & Compliance: Support divisional governance committee calendars, input data to our compliance management system, and maintain robust administrative processes.
* Collaboration & Communication: Act as a key contact for the division, managing information flow, liaising confidently with stakeholders, and building collaborative relationships across the Directorate.
* PA Cover: Provide ad-hoc cover for PLT PAs including holidays and sickness absence.
What You’ll Gain
* Insight & Influence: Get a front-row seat in the Bank’s People (HR) team.
* Professional Growth: Build a broad skillset in HR, operations, and project management—ideal for career progression within or beyond HR.
* Networking: Connect with colleagues across all levels and divisions, expanding your professional network.
* Impact: Play a direct role in shaping a positive workplace culture and supporting the Bank’s mission.
* Supportive Environment: Enjoy flexible working, a collaborative team, and plenty of opportunities for personal development.
Essential Skills & Competencies
* Proactive, can-do attitude and sharp organisational skills.
* Strong digital skills—confident with Microsoft Office and Microsoft 365.
* Discreet and trustworthy with confidential information.
Desirable Skills & Experience
* Interest in Human Resources, Project Management, or Operations.
* Willingness to adopt new technologies.
* Enthusiasm for personal learning and continuous improvement.
The Bank values diversity and inclusion – we want to reflect the society we serve better; we want the best people to work for us and we want our workplace to be inclusive. We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation. One way we support diversity and inclusion is through our staff run networks.
We are fully committed to having a diverse and inclusive working environment and are open to considering how the role might be carried out with flexible working. This role is therefore open to job shares, flexible and part time working patterns.
Where a role can be carried out from home, we are working towards colleagues spending at least half of their time in the office, so that we can all benefit from working together in person, while maintaining the flexibility offered by home working. We expect colleagues to spend a minimum of 40% of their working time in the office per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.
We are also committed to making adjustments for candidates and employees where possible and have partnered with external expert organisations to support us in this. We are a member of the Disability Confident Scheme.
IMPORTANT: For those who wish to apply under the Disability Confident Scheme and indicate whether you wish for all existing and future applications to be made under this scheme, please navigate to OBS and Under Me > Document Records > Add > Disability Confident Scheme and select yes/no.
We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV.
For further information or an informal discussion on the role, please contact Erica Thomas.
This role closes on 13th January 2026.
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