A rare opportunity for a strong Branch/Depot Manager to step into a senior, multi-site role. Lead the flagship Evesham Trade Centre, oversee the Cotswolds site, and take full ownership of performance. £50,000–£60,000 + car or bonus.
Location: Evesham (with oversight of Cotswolds site)
Hours: Monday–Friday, standard trade centre hours
Job Type: Full-time, permanent
Salary: £50,000–£60,000 per annum + company car or performance-related bonus
Benefits: Free onsite parking
This is a senior, visible role for a commercially minded Branch Manager / Depot Manager / General Manager who enjoys being hands-on with customers and teams. You’ll take full P&L ownership for the flagship Evesham Trade Centre, with operational and commercial oversight of the Cotswolds site, working closely with the GM and Managing Director to drive growth, profitability and service.
If you like being on the shop floor, building trade relationships, and improving performance with real autonomy—this one’s got your name on it (figuratively… unless your name is “Trade Centre Manager”, in which case it’s spooky).
Why This Role Stands Out
Competitive salary £50,000–£60,000 depending on experience
Company car plus performance-related bonus linked to profit, growth and service
Senior role working closely with the GM and Managing Director
Full P&L ownership for Evesham and oversight of the Cotswolds site
Monday–Friday role (no regular weekend working)
Opportunity to shape and grow the operation across two locations
Supportive independent business with a strong local reputation
Free onsite parking
About the Company
Our client is a well-established home improvements and trade supercentre based in Evesham, with an additional site serving the Cotswolds. They supply a wide range of products including windows, doors, roofing solutions, conservatories and ancillary building products, supporting both trade and retail customers.
Due to continued growth and the desire to strengthen leadership at site level, they are now looking to appoint a Flagship Trade Centre Manager to take ownership of the Evesham trade operation and oversee the Cotswolds trade site.
The Role
You’ll be the senior on-site leader for the flagship Evesham site, responsible for the team, customer experience and P&L, while also providing operational and commercial oversight to the Cotswolds site manager.
This is a hands-on leadership role—expect to be at the trade counter and with customers as much as you’re reviewing performance, margins and KPIs.
Key Responsibilities
Leadership & People Management
Lead, motivate and develop the Evesham team with clear standards
Support the Cotswolds site manager and ensure consistency across both sites
Own staffing, recruitment, training and performance management
Build a positive culture focused on service, safety and commercial performance
Run regular team meetings, 1:1s and reviews
Commercial & Customer Focus
Own the P&L for Evesham, driving sales, margin and profit growth
Work with the GM on pricing, promotions and product mix
Build strong relationships with key trade customers and understand pipelines
Grow spend and retention of existing accounts and win new trade customers
Monitor and improve customer care and complaint resolution
Operations & Service Standards
Ensure smooth daily running: stock, merchandising, housekeeping and H&S
Maintain strong “on time, in full” performance for orders and deliveries
Oversee stock levels and ordering, working with suppliers/internal teams
Ensure compliance with company standards and relevant requirements
Use KPIs/dashboards to track and improve performance
Multi-Site & Stakeholder Management
Provide regular performance updates to the GM and Managing Director
Work cross-functionally to support joined-up delivery and cross-selling
Share best practice across Evesham and Cotswolds for consistent service
Represent the trade centres locally with customers, suppliers and partners
What We’re Looking For
Must-haves
Proven experience as a Branch / Depot / General Manager in a trade, builders merchant, construction supplies or similar environment
Strong people leadership: coaching, development and performance management
Commercial awareness: P&L, margin, pricing and basic reporting
Experience working with trade customers (builders, installers, contractors)
Track record improving sales, profit and customer service
Confident communicator with credibility at all levels
Highly organised, able to balance daily operations with planning
Hands-on leadership style—leads by example on the shop floor
Nice to have
Knowledge of windows, doors, roofing or home improvements
Multi-site responsibility or supporting more than one location
Experience within an independent or fast-growing SME
Familiarity with customer care metrics (OTIF, reviews, NPS, complaints)
📣 Ready to Apply?
We’re reviewing CVs for this Trade Centre Manager – Flagship Site role now — early applications are encouraged.
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📞 (Alcester) | (Redditch)
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🌍 About Arden Personnel
We recruit across Redditch, Bromsgrove, Studley, Henley‑in‑Arden, Evesham, Alcester, Bidford‑on‑Avon, Leamington Spa, Warwick & Stratford‑upon‑Avon.
We’re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more.
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