About PTSG. A short history – an incredible story
PTSG was founded in 2007 to fulfil an industry need for a single provider of multiple specialist services to the construction and FM sectors.
Since then, we’ve grown steadily, securing major new and renewed contracts that reinforce our role as a trusted, multi-service partner.
The Group, headquartered in Castleford, West Yorkshire, employs around 3,000 people in the UK and Europe. This staffing allows us to mobilise our experts to any site, regardless of location. Consequently, we serve more than 300,000 buildings for over 30,000 customers in a wide range of industry sectors.
Our multinational presence grew substantially with the acquisition of Flame Control in February 2024. Based in the municipality of Harderwijk, the company specialises in fire alarm systems, first aid, evacuation, extinguishing systems and extinguishing agents. Flame Control has a team of 40 specialists that work extensively across the Netherlands. Their specialists work seven days a week to improve fire safety in businesses and residential properties.
Recent national framework and specialist service agreements with Mitie, CBRE, Sodexo, Vinci, BNP Paribas Real Estate, ABM, ISS and others span a wide range of services:
1. Fall protection and access and safety
2. Electrical and lightning protection testing
3. Specialist cleaning, maintenance, and façade access
4. Fire solutions and compliance
5. Water treatment and hygiene
Whether site-specific or nationwide, our packages deliver consistent, scalable service with precision and professionalism.
Office Coordinator
We at Premier Technical Services Group (PTSG) are seeking a professional, proactive and customer-focused Office Coordinator to be the first point of contact at our Manchester (Middleton) office. This office accommodates several PTSG businesses as well as a warehouse and is currently undergoing renovation to become PTSG’s flagship Training Centre of Excellence (CoE).
This is a key front-of-house role, responsible for delivering a welcoming, efficient and professional reception service to employees, visitors, contractors and delegates. As well as this, you will also coordinate training activities, supporting training operations and delegate management.
This is a full time, permanent role, working 8am to 5pm Monday to Friday. You will be based at our Middleton office in Manchester (M24 1GQ) where there is on-site parking available.
What you will be doing:
Reception & Front-of-House
* Act as the first point of contact for all visitors, ensuring a professional and welcoming experience at all times
* Manage reception desk operations, including greeting visitors and issuing passes
* Answer, screen and direct incoming calls
* Manage meeting room bookings and prepare the rooms
* Handle incoming and outgoing post and courier deliveries
Administrative Support
* Provide general administrative support to on-site teams
* Maintain visitor logs, security records and reception documentation
* Support facilities-related tasks, including raising issues and liaising with internal teams or contractors
* Assist with stock control for reception and office supplies
Training Centre Support
* Support the coordination of training courses and delegate attendance
* Assist with course logistics, including room setup, materials, catering and delegate registration
* Act as a point of contact for training delegates and visiting instructors
* Coordinate travel for the Learning & Development Manager & Health and Safety Training Manager
What we're looking for:
Essential
* Previous experience in a receptionist, front-of-house or customer-facing role
* Professional, friendly and confident communication skills (both verbal and written)
* Strong organisational skills with the ability to multitask and prioritise
* Competent IT skills, including Microsoft Office (Outlook, Word, Excel)
* A proactive, flexible and can-do attitude
Desirable
* Experience within a corporate, multi-site or facilities environment
* Exposure to training administration, learning coordination or events support
* Experience working in a fast-paced or evolving environment
What you’ll get:
* A competitive salary
* 25 days holiday + bank holidays
* Salary sacrifice pension
* 3 x salary life assurance
* Discounts on everyday shopping, fashion, tech, holidays, meals out, gyms & more
* On-site parking
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