We are seeking a reliable, hard-working, and outgoing Telephonist to join our team. This role is ideal for someone with a friendly and confident personality who enjoys speaking with people and can deliver a professional and welcoming experience to all callers. Ideally, the successful candidate will have good local knowledge of the Taunton and Somerset area. Key Responsibilities: Answer and direct incoming telephone calls promptly and professionally Take accurate messages and ensure they are delivered to the appropriate person or department Provide clear and helpful information to callers and handle general enquiries Support administrative tasks as needed Deliver excellent customer service with a positive and approachable attitude Requirements: Outgoing, friendly, and confident communication style Strong verbal communication and active listening skills Ability to remain calm and professional under pressure High level of attention to detail and vigilance Reliable, punctual, and committed to the role Ability to multitask and prioritise effectively Working Hours: Ideally full-time, but part-time hours will be considered Flexibility required, with the possibility of weekend shifts What We Offer: Supportive working environment Flexible scheduling options Opportunity to gain experience in a professional setting If you are dependable, personable, and enjoy interacting with people, we would welcome your application. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .