Overview
Accessorize is an exciting and ethical fashion brand offering accessories that enable everyone to express themselves and feel confident. The Bristol Airport Accessorize Store role is full-time, based at Bristol Airport. Applicants must be 18+ and able to work varied shifts across airport trading hours (4am-8pm).
Successful candidates will be required to complete a basic background check (CRC) and provide a detailed education/employment history spanning the last 5 years prior to starting employment.
We are looking for an experienced Supervisor who is customer-focused, with a passion for our product and a drive to create an exceptional customer experience. We value enthusiasm, integrity, and the desire for success.
Join Monsoon Accessorize to contribute to a diverse and inclusive workforce and to uphold our values and ethical standards.
Responsibilities
* Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values
* Generate profit by exceeding KPIs
* Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
* Support the management team in maximising commercial opportunities to drive sales within the store, implementing Visual Merchandising and Window Guidelines to a high standard
* Promote and deliver services offered to customers (e.g., piercing) with your team
* Be flexible in approach, supporting other stores and team members to achieve a common goal
* Foster an inclusive environment, promoting equality and kindness within the team
What we’re looking for
* Demonstrated customer focus with a commitment to delivering tailored one-on-one customer service
* Ability to lead by example and inspire the team
* Experience in a supervisor or key holding role with a proven track record in customer service
* Passion, drive, resilience, and a can-do attitude
* Strong communication skills and openness in collaboration
* Solution-driven with decision-making capability and a sense of ownership
Benefits
* Competitive salary and bonus scheme
* Staff uniform allowance
* Generous staff discount across all brands
* Additional day’s holiday to celebrate your birthday
Additional information
We are committed to diversity and inclusion and to providing reasonable accommodations as needed to participate in the job application or interview process. We welcome applications from all qualified individuals and consider flexible working arrangements unless operational requirements prevent them. For specific accommodation requests, please contact recruitmentuk@monsoon.co.uk.
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